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ML’ve Learners’ Support & Services

ML’ve accords personalized support & services throughout learners’ learning journey.

 

ML’VE COURSE ENQUIRY
Please Contact ML’ve should you wish to register and/or discuss your courses of interest with respect to your career plan.
You could also reach us on specific Course Enquiry Forms after reading the synopsis for the specific course of interest.

*      ML’ve Career Guidance

ML’ve shares insights on career prospects and guides learners to navigate through course options that facilitate their career aspiration & advancement.

*      ML’ve Course Coaching

ML’ve deliberates and coaches learners on course suitability upon seeking to understand learners’ requirements and background information prior to learners’ informed decision making.

*      ML’ve Financial Counselling

ML’ve discusses on the available course fees subsidies and counsels on means to maximize achievable benefits hence optimize access to other complementary educational opportunity.

ML’VE COURSE SUBSIDIES
ML’ve appreciates collegiality and synergy which transcribes to benefiting adult learners in their quest for re-skilling, up-skilling, enriching beyond tangible pursuits.

ML’ve partners Employment & Employability [e2i] and links up with Union Training Assistance Program [UTAP] and SkillsFuture [SFC], while envisaging more blessings to collaborate with other esteemed institutions as well.

Learners can visit our respective ML’ve Course pages for more detailed information on the applicable grant subsidy.

ML’VE JOB PLACEMENT SUPPORT
ML’ve offers good-will support for Job Placement by linking up with partnering institutions and/or potential employers. Interested leaners can send us their resume on non-obligatory basis.

ML’VE COURSE REGISTRATION
ML’ve staff will be ready to administer your course registration with payment of at least 10% of full course fees, once you are ready. Simply Register and we will get in touch with you within 3 working days.

ML’VE COURSE FEE PAYMENT
Full course fee is to be paid at least 30 days prior to course commencement. Payment may be made by PayNow, Bank Transfer or Cash in person.

For self-funded learner, direct payment can be made by checking out via ML’ve Shop

If you encounter any issues do WhatsApp message and/or WhatsApp call ML’ve hotline at +65 8518 3195 or Contact ML’ve

For learners who wish to capitalize on the grant subsidies, please Sign Up and we will reach out to you to guide you on the subsidy application process, subject eligibility criteria being met.

ML’VE WITHDRAWAL POLICY
ML’ve encourages attendance & perseverance. Should there be a compelling need for withdrawal, please write in stating the reason(s) and submitting the necessary supporting documents.

ML’ve will convey the decision within 7 days of formal request receipt.

Course fee refund would be in accordance with the Refund Policy.

Please note non-attendance and/or non-payment do not constitute a withdrawal from the ACAdemy.

ML’VE REFUND POLICY
ML’ve Health Care ACAdemy reserves the rights to change the course commencement dates by giving a 7-day prior notification. The learner would be informed of alternative Course arrangements.

Refund of full course fees is only applicable should ML’ve Health Care ACAdemy terminates the Course before the Course Commencement Date or before the Course Completion Date.

If the learner withdraws from the Course for any reason other than non-delivery of course, ML’ve Health Care ACAdemy will, within one (1) month of receiving the learner’s written notice of withdrawal, refund to the learner an amount based on the table below.

There will not be any refund of the Registration/Administrative Fee, Personal Accident Insurance and Medical Screening/Check Up Fees, where applicable.

Refund, if applicable, will be via Bank Transfer.

Refund Scheme
% of refundIf Learner’s written notice of withdrawal is received:
80%More than 30 days before the Course Commencement Date
50%14 to 30 days before the Course Commencement Date
0%Less than 14 days before the Course Commencement Date

 

 

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