Overview
This 80-credit unit course develops learners to undertake managerial role in outpatient administration including regulatory compliance. Utilizing simulated scenarios moderated by doctors, nurses and senior clinic administrators, the Learners learn to undertake a management role as well as advanced patient support working in tandem with nursing team.
Objectives
This course aims to prepare learners for a healthcare setup managerial / administrator role including managing regulatory compliance as well as handling challenging support services in collaboration with internal and/or external healthcare team.
Duration
60 hours
Mode of Delivery
Synchronous & Asynchronous Hybrid
Graduation Criteria
Attendance > 75%
Assessment = Pass
Assessment
Continuous Assessment
Didactic
Practical
Oral
Case Studies / Problem-Based Reports / Seminar Write-Ups
Certification Awarded
Certificate of Competence
Course Modules
- Roles & Responsibilities of Healthcare Workers in Current Healthcare Landscape
- Workplace Safety, Health & Ergonomy
- Infection Control & Prevention
- Healthcare Ethical Considerations & Personal Data Protection Practices
- Basic, Advanced & Executive Communication Skills
- Prelim, Advanced & Contingency Conflict Management in Healthcare
- Basic & Advanced Clinical Medical Knowledge & Terminology
- Basic & Advanced Clinic Admin Protocol & Management
- Clinic Administration & Oversight
- CPF Mediclaim & insurance claim
- Principle & Practice in Inventorization as well as Inventory Management with Cost Control Considerations
- Regulatory Compliances & Audit
- Kaizen Philosophy & Lean Management
- Problem-Solving & Incident Report
Career Prospect
Learners can look forward to understanding the work perspectives and the readiness of a Clinic Manager/ Administrator at healthcare institutions such as GP Clinics, Specialist Clinics, Polyclinics, Hospital Outpatient Clinics, Day Care Centers as well as Nursing Homes.
Entry Requirements
Minimum Diploma or Tertiary education, Prior working experience preferred
Course Fee
Singapore $3,900.00
(before prevailing GST)
Admin fee : Singapore $30.00
(before prevailing GST)
Course Funding and Partnership
Courtesy of e2i
– Professional Development Program (PDP)
[Grant ID 02629497; 201222-221221; T&Cs Apply]
Courtesy of NTUC
– Union Training Assistance Program (UTAP)
Courtesy of SkillsFuture
– SkillFuture Credits (SFC)
[TGS-2021004816; 210126-270331; T&Cs Apply]
The above-mentioned information is subjected to change with prevailing regulations.
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